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Services to our Clients

Calling all Retailers.

We can offer you
RECRUITMENT, ASSESSMENTS, TRAINING, COACHING, CHECKS AND POLYGRAPHS, MYSTERY SHOPPING, HR GENERALIST SUPPORT, SALARY SURVEYS, INDUSTRIAL RELATIONS SUPPORT.

If you have a Recruitment need, we can help you with RECRUITMENT, ASSESSMENTS, CHECKS AND POLYGRAPHS.

If you have Staff Development needs, we can help you with ASSESSMENTS, TRAINING AND COACHING.

If you have HR Support needs, we can help you with HR GENERALIST SUPPORT, SALARY SURVEYS, INDUSTRIAL RELATIONS SUPPORT.


RECRUITMENT:

Battling to find the talent your business needs to succeed?

Let us handpick who we think is the best out there. With more than 25 year’s experience in the Retail, Construction and Engineering sectors, we guarantee to understand your needs and source the best talent for your business. No vacancy too big or too small for us. With a proven track record and success in many sectors including but not limited IT, finance, FMCG, small start-ups and large corporates. You can rest assured knowing that we can meet your needs.

Process Diagram

 

ASSESSMENTS:
Not quite sure you have enough information from face value on internal and external individuals? Let us assess their aptitude, skills, potential and personalities to ensure you know who you are really employing

TRAINING:
Experience the benefits of an engaged, empowered and motivated team by investing in their development. You will reap the benefits with increased outputs, productivity and profitability. Let us chat to you about how we can meet all your training needs from most junior to executive, one-on-one to group, customised or generic.

The basis for all our training programmes:

  • Conducting a detailed needs analysis and linking it to talent management processes (where applicable)
  • Customised design of learning material
  • Assistance with material and training provider accreditation application with QCTO & Seta’s (where required)
  • Assessment & moderation (where required)
  • Transfer of learning reinforcement & follow-up

Some of our training programmes on offer:

  • Assertiveness skills and Communication
  • Building Resilience
  • Business Communication
  • Business Report Writing
  • Conflict Resolution and Negotiation Skills
  • Coaching Conversations
  • Change Management
  • Creative Thinking and Problem Solving
  • Customer Service Excellence
  • Decision Making and Problem Solving
  • Discipline in the Workplace
  • Emotionally Intelligent Leaders
  • Facilitation Skills
  • Growing Company Culture
  • Industrial Relations and Labour Law
  • Influencing Skills
  • Personal and Interpersonal Leadership Growth
  • What Now? I’m a Manager
  • Mentoring and Coaching
  • Effective Networking
  • Performance Management and Appraisals
  • Presentation Genius
  • Successful Meetings
  • Preparing for the Fourth Industrial Revolution
  • Recruitment and Selection Skills
  • Relationship Management
  • Retail Buying 101
  • Retail Safety Survival Skills
  • Sales Coaching
  • Selling Skills
  • Stock loss Prevention Skills
  • Stress Management
  • Team Engagement and Motivation
  • Time management
  • Win-Win Negotiating

COACHING:
When you realise that your team has some incredible potential, but you know you don’t have the time or capacity to fully develop it. Let us get involved producing actions for positive outcomes in reaching their potential. CHECKS AND POLYGRAPHS: Where there is smoke there often is fire. Let us run whatever checks you deem necessary – selecting from a multitude of options (including but not limited to credit, criminal, qualifications).

MYSTERY SHOPPING:
Wonder what your customers really experience when you are not around? Let us facilitate the process of Mystery Shoppers evaluating your stores and giving you something qualitative and tangible to assist you in improving your brand.

HR GENERALIST SUPPORT:
Needing some support in your HR capacity? Let us assist you with job profiling and descriptions, organizational restructure and retrenchment processes, trauma counselling and BEEE assessments.

SALARY SURVEYS:
Unsure if what you’re paying your team is market related and what to understand what your competitors are paying for the same roles? Let us summarise and qualify remuneration (without compromising any confidentiality) against similar roles in the market place.

INDUSTRIAL RELATIONS SUPPORT:
Is your Human Resources department struggling to cope with the time and technical ability required deal with your industrial relations issues? Let us assist you with the whole process from investigations, putting cases together, discipline enquiring right through to CCMA representation if necessary.